For Windows 10, click on Start, then Apps and Features. The specific process varies depending on which version of Windows you’re using. If search STILL doesn’t work, try repairing your Office installation. If the old profile doesn’t work but the new profile does, your best option is to transfer any relevant information from the old profile to the new profile. Choose the new profile and log in when Outlook boots up, and test search. Type a new name for a new profile, add in information like your email address and password, and finish creating a new profile.Ĭhoose “When starting Microsoft Outlook, use this profile” and then choose “Prompt for a profile to be used.” This allows you to choose your new profile when you restart Outlook, which you should do now. Fine the Mail Setup dialogue box and choose Show Profiles. In Outlook, go to File, Account Settings, Manage Profiles. This will help you identify if you have a profile-based issue or a computer-wide issue. Next, you need to check if search works on a new profile. If it doesn’t finish, you may need to contact Microsoft support directly for personalized help. It may take a while depending on the number of files on your PC, the speed of your hard drive, and other factors. In cases where your index is corrupted, this will replace it with a new, good version. This will essentially remove your existing index and recreate it. Click Advanced, and then under the Advanced Options, click Rebuilt. To do this, make sure you’re exited out of Outlook again and go back to the Indexing Options control panel pane again. If it still doesn’t work, you may need to rebuild your search catalog.
Make sure the “Index Properties and File Contents” option is enabled, hit OK, then close the dialogue and test search again. Scroll down and find the MSG extension and choose it. Choose Advanced, and click on the File Types tab. If you opened Outlook again and it still doesn’t work, close Outlook and go back to the Indexing Options section of the control panel. If it’s not, choose Modify and click to enable it. Find Indexing Options and make sure that Microsoft Outlook is included in the locations section. Exit Outlook, then go to the Windows control panel. Still not working? Make sure Outlook is selected as part of your indexing. If it’s not Running, click the Start button to run the service. Make sure the Startup Type is set to “Automatic (Delayed Start)” and check to see what the Service Status says. Find the Name column and find the Windows Search service. In the Windows Start menu, click in the Search box and type in “services.msc” and hit enter. If you disabled Windows Search for some reason, or if something else disabled it, Outlook search won’t work properly. If this still doesn’t help, verify that Windows Search is running. In particular, double-check that all data files and data stores are selected. Click on Locations to Search, and make sure everything is checked. Once again, click in the search box, then click on Search Tools. If it says there are items remaining to be indexed but it’s not making progress on indexing them, proceed.Ĭheck that data files are selected. If it’s actively indexing, wait for it to complete. Make sure that it has fully indexed your account and that there are zero items remaining. In Outlook, click in the search box, then click Search Tools. If that doesn’t work, verify that your index is complete.
#Trouble setting up gmail on outlook 2019 update
In Windows 8.1 it’s in Settings under Troubleshooting, and on Windows 10 you have to go to Settings and then Update & Security to find the Troubleshoot menu. Run the Search and Indexing troubleshooter. On Windows 7, it’s in the Control Panel under Troubleshooting. Outlook search is based on Windows’ search built into the operating system, and as such, the first troubleshooting step is usually to run their automatic error-checking app.
Worried, you open up a recent email and search for a phrase you know, 100%, is in that email. You know what you’re searching for, but your search has zero results. Related posts: Problem: Outlook Search Returns No Results
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